How to request a refund?
To request refund, send an email to sales@easypc.com.ph with the following subject and details
SUBJECT: Refund Request
BODY: Order Number, Refund Amount, Customer Name
An EasyPC Online Sales Representative will call you within 24 hours upon receipt of the email to process additional details needed for the refund.
We understand the importance of a hassle-free refund process. To ensure complete transparency, we have outlined the estimated refund lead times for different payment methods. Please note that these timelines may vary slightly depending on your payment provider or bank's processing time. Rest assured, we are committed to processing your refund as quickly as possible
Payment TypeProcessing days
Cash/ Cash on Delivery2-3 business days
E-Wallet2-3 business days
BillEase2-3 business days
Debit Cards/ Bank Deposits3-5 business days
Credit Cards7-14 days depending on servicing bank
How to return an item?
Before you return an item, please coordinate first with us thru our EasyPC page or email us at support@easypc.com.ph and we will provide instruction on how to process item return.
You may return your item here. Or log in to our Website and go to MyAccount > Return Order.
What is the policy on item warranty?
For complete details, please refer to the warranty information.